Return Policy – Moodzoom

At Moodzoom, we want you to be completely satisfied with your purchase. Our Return Policy explains how you can return items and under what conditions.

1. Return Eligibility

• Items can be returned within 15 days of delivery.
• The product must be unused, undamaged, and returned in its original packaging.
• Returns are subject to stock availability and approval by our support team.
• Items damaged due to misuse are not eligible for return.

2. Return Process

• Contact our support team to initiate a return request.
• Approved returns should be shipped back with all original packaging.
• Once the returned item is received and inspected, refunds (if applicable) will be processed via PayPal within 5–7 business days.

3. Non-Returnable Items

• Items damaged due to misuse.
• Products returned after 15 days from delivery.
• Items missing original packaging or accessories.

4. Contact for Returns

For any questions or to request a return, please contact our support team below.